Got Questions?

*We will be updating our FAQ frequently. If you don't see the answer to your question here, please call 855.735.SNOW (7669)

We Have Answers!

Mountain & Lifts

What's up with Cyclone?


Lift VI on Cyclone cannot be repaired. We are working toward permanent solution / new lift system on Cyclone, but that will not happen this season. As a way to get guests who prefer Cyclone Circle up the mountain this year, 2 brand new 9-passenger, snowcats have been purchased and will be shuttling snow riders to the top of Cyclone Circle and Apache Peak approximately every 20 minutes. The ride will take half the time the old lift did, and about half the time that taking Lift IV to Lift V to the top of Apache Peak takes. *For the remainder of the 2019/20 snow season Sunrise Guests may take the Snow Cat Shuttle to access Apache and Cyclone peaks at no additional cost.




Do you have a conveyor belt for beginners?


Yes! We have a "Magic Carpet" on the Bunny Hill.




When will Apache Peak Lodge and Eagle's Nest be open?


The water main was fixed last spring and we are happy to report that Eagle's Nest reopened this summer and will continue to serve our guests this winter. Apache Peak Lodge is now closed for the remainder of the season.




Will Rustler Lift be open this year?


Yes, Rustler is open!




Do you have night skiing?


No, we are not offering night skiing this year.





Snow School

Do I need to book lessons in advance?


This year you will have the option to book your snow school lessons in advance online! Check back soon for details on how you can arrange your va-ca on line and skip the line when you arrive!




Do you offer private lessons?


Yes. Private lessons are available for ages 3 + older in 2 hour and 6 hour lessons. To book a private lesson call us at 928-735-7669 ext. 2306.




How old does my child need to be for a ski/snowboard lesson?


We offer group lessons to children 4 years and up, and private lessons to children 3 years and up.




What are your rates for group lessons?


We offer Snow School Packages based on length of lesson, equipment requirements and age group. Please see our Lesson Packages page for a complete list of offers.




Do you offer discounts for groups?


Yes! Please contact Kimberlee Hamblin by email at skischool@sunriseskipark.com, or by phone at 855.735.SNOW (7669)




What is the Responsibility Code?


Skiing and snowboarding can be enjoyed in many ways. At areas, you may see people using alpine skis, snowboards, telemark skis, cross country skis, and other specialized equipment, such as that used by the disabled. Regardless of how you decide to enjoy the slopes, always show courtesy to others and be aware that there are elements of risk in skiing that common sense and personal awareness can help reduce. Observe the code listed below, and share with other skiers and riders the responsibility for a great skiing experience.

  • Always stay in control, and be able to stop or avoid other people or objects.
  • People ahead of you have the right of way. It is your responsibility to avoid them.
  • You must not stop where you obstruct a trail, or are not visible from above.
  • Whenever starting downhill or merging into a trail, look uphill and yield to others.
  • Always use devices to help prevent runaway equipment.
  • Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
  • Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.
Know the code. It's your responsibility. Note* This is a partial list. Be safety conscious. The National Ski Areas Association has put together a "Know the Code" video; view it below.




My spouse has never been skiing/boarding, should I teach him/her?


Do you want your marriage to last? LOL As a long time snowboard instructor I have found that couples, families and friends are much happier when they leave the lessons to the pros. First of all, our winter sports staff receives continuous training and certifications, keeping up with the most current equipment and PSAI | AASI lesson standards. There is a progression to teaching a new student on the snow that builds gradually upon the most basic skills. As students grasp the concepts needed to master the beginner hill, many other factors come into play that are determined by movement analysis - subtleties your pro instructor has been trained to detect that most novice skiers and snowboarders are unaware of. And finally, our pros take the safety of our guests seriously, integrating the Skier | Snowboarder Responsibility Code into the lesson. Safety + Fun = Learning!





Rentals & Lockers

Do you have ski & snowboard rentals?


Yes! Sunrise has partnered with Salomon and has ALL BRAND NEW SALOMON skis and snowboards to rent this year. And for our Snow School students, we have also partnered with Head and are offering up brand new Head skis and snowboards to our students.




Do you take reservations for ski & snowboard rentals?


Yes! Visit our Web Store to make reservations online on your OnePass account!




Do you have lockers?


Yes. We have new lockers this year. More info on that as it comes.




When are the rental shops open?


Rental Shop at Sunrise Base: Rentals inside of Snow School at Sunrise Base: Cyclone Base:





General Info

What are your hours?


SUNRISE PARK RESORT IS CLOSED FOR THE SEASON AS OF 4PM MARCH 15, 2020 DUE TO HEALTH RISKS OF COVID-19. READ THE OFFICIAL STATEMENT HERE. THANK YOU FOR A SHREDDY SEASON! Mountain Operations: Rentals at Sunrise Base: Rentals at Cyclone: Day Lodge (Restaurant): Tubing Hill: Day Care (at Funland):




Do you have a Lost & Found?


Yes, call 928.735.7669 Ext. 2524




Can I bring my dog?


We are pet friendly as long as your dog stays on leash at the base area and you pick up your dog's poo.




Is there a restaurant at the ski hill for the public?


Yes! Day Lodge (cafeteria style eatery) is open at 9am at the base of Sunrise serving breakfast burritos, Indian Tacos (yum!), burgers, sandwiches, soups and more. The Crown Dancer Cafe sells coffee, pastries, sandwiches and snacks and is open from 9am - 4pm. The Pizza Shack is located at Sunrise Base across from the Rental Shop and is open from 9am - 4pm, who doesn't love pizza for breakfast?!




Are drones allowed?


No. Unauthorized use of drones and all other small unmanned aerial systems (UAS) at SPR is strictly prohibited, including those launched off-site that travel anywhere on or above Resort properties. If you would like to request permission in special events and circumstances (press), please contact us.




Can I bring a cooler with food and beverages inside?


If you bring your own food and beverages it must stay in your vehicle. No outside food or beverages are permited inside the Day Lodge or Crown Dancer Cafe.




Can I bring a grill or propane stove to cook my own food?


No. Grills and propane stoves are not permitted.





Tubing

Do you have a sledding or tubing area?


Yes! We have a tubing hill right behind the Funland building!




Can I bring my own sled / tube?


No. We have custom tubes that are designed to operate with a specific lift tow. Our custom tube rental is included with your ticket purchase.




How much does tubing cost?


Tubing prices are $12 for ages 5-12 and $15 for age 13+. Tubing tickets are available onsite only (Fri-Sun), so please call ahead to make sure Tubing is available before your trip to Sunrise.




Can I take my toddler on the tube with me?


For safety reasons our minimum age requirement for tubing is 5 years old.




Can I buy my tubing tickets online?


No. Please purchase your tickets at a ticket booth on site.




What times can I go tubing?


The tubing hill is now closed for the remainder of the snow season.





Child Care

Do you offer child care without lessons?


Yes. Head over to Funland!




How much does child care without lessons cost?


$20 per hour (lunch not included).




What is the age requirement for child care?


We don't have a specific age requirement, we welcome toddlers & up.




What are the hours for day care?


8am - 4:30pm





Pricing & Packages

I bought a season pass. Where do I go to get my pass?


Head over to Guest Services at Sunrise Base - they will snap your photo and get you on the slopes in no time!




Do you still offer half day passes?


Yes. Half day tickets are available daily at 12pm at the ticket booth.




Do you offer any homeschool days or packages?


We have a school group program for all Public and Home School groups. For more information you can download this PDF.




What are your lift ticket prices?


Lift rates vary for weekday, weekend and Holidays. Please visit our Lift Tickets page for current pricing.




How much do Season Passes cost?


Season Pass prices vary by age group and time of purchase. We encourage purchasing at the end of season or really early season to save some serious ca$h! For current pricing and to purchase your Season Pass online visit our Season Passes page.




Do you still do free lift tickets on birthdays?


Yes! Bring your valid diver's license or ID for verification and we will gift you your lift ticket for the day!




Can I fill out my liability waiver in advance?


Yes! When you make your first purchase with our new OnePass you will be required to sign your liability waiver online before you can complete your purchase. You can also download your liability waiver on our tickets / passes page, fill and bring it with you when you redeem your passes.





First Timers

I've never been skiing or snowboarding - what should I wear?


Because of changing weather conditions, and depending upon your level of activity, layering clothes is recommended. Be aware that MORE is not necessarily better, and in many cases wearing too much clothing can be physically limiting. Follow these guidelines: 1. Start with a comfortable, breatheable base layer like thermal underwear, merino wool, etc. 2. Wear only one thin pair of socks (merino wool is optimal since it wicks moisture away from your feet and is very warm). This is important! Wearing thick, bulky socks or multiple pairs of socks restricts circulation, creates pressure points and does not allow your feet to breathe. 3. If it is especially cold, you can add a sweater or fleece over your base layer. Wear something that is easy to shed if the sun comes out and warms things up. 4. Waterproof outerwear (pants & jackets), especially for beginners who tend to fall a lot. Jeans and sweatpants get wet quickly in snow and will ice up. Wet is cold, and a cold tush is not happy. A ski or snowboard lesson is a lot more fun when a person is warm and dry! 5. Waterproof gloves or mittens will keep your fingers toasty warm. Knit gloves will get wet after falling only a couple of times, not so fun. Be sure your children have waterproof gloves/mittens before their lesson! 6. Goggles or UV protective sunglasses/eyewear. Snow is a natural reflector of sunlight. Without UV protection your eyes (cornea) can get a "sunburn" which feels scratchy and uncomfortable. Like skin, repeated cornea burns can cause long term damage. So take care of your eyes - wear sunglasses! 7. Don't forget a warm beanie, hat or helmet! There is much debate out there as to the value of wearing a helmet or not, and the myth that 80% of your body heat will escape through your head has been debunked. Regardless, wearing a helmet or a hat will keep your head warmer. There's a lot to be said about having a warm head when it's snowing outside, so be prepared and bring your helmet, hat or beanie!




Does it have to be less than 32 degrees f for the roads to ice over?


No. Temperature readings below 36°F should alert you to the possibilty of road icing. Read more about Icy Road Conditions.




What do you do with moguls in the summer? Are they manmade?


Moguls are formed by skiers on virtually all ski trails that are not mechanically flattened with grooming equipment. They organize spontaneously as skiers move along a ski run, kicking up snow behind them as they turn. The kicked-up snow forms into piles, which eventually turn into moguls. Check out this time lapse video of how moguls actually move uphill over time!




My spouse has never been skiing/boarding, should I teach him/her?


Do you want your marriage to last? LOL As a long time snowboard instructor I have found that couples, families and friends are much happier when they leave the lessons to the pros. First of all, our winter sports staff receives continuous training and certifications, keeping up with the most current equipment and PSAI | AASI lesson standards. There is a progression to teaching a new student on the snow that builds gradually upon the most basic skills. As students grasp the concepts needed to master the beginner hill, many other factors come into play that are determined by movement analysis - subtleties your pro instructor has been trained to detect that most novice skiers and snowboarders are unaware of. And finally, our pros take the safety of our guests seriously, integrating the Skier | Snowboarder Responsibility Code into the lesson. Safety + Fun = Learning!




What is the Responsibility Code?


Skiing and snowboarding can be enjoyed in many ways. At areas, you may see people using alpine skis, snowboards, telemark skis, cross country skis, and other specialized equipment, such as that used by the disabled. Regardless of how you decide to enjoy the slopes, always show courtesy to others and be aware that there are elements of risk in skiing that common sense and personal awareness can help reduce. Observe the code listed below, and share with other skiers and riders the responsibility for a great skiing experience.

  • Always stay in control, and be able to stop or avoid other people or objects.
  • People ahead of you have the right of way. It is your responsibility to avoid them.
  • You must not stop where you obstruct a trail, or are not visible from above.
  • Whenever starting downhill or merging into a trail, look uphill and yield to others.
  • Always use devices to help prevent runaway equipment.
  • Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
  • Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.
Know the code. It's your responsibility. Note* This is a partial list. Be safety conscious. The National Ski Areas Association has put together a "Know the Code" video; view it below.





Owned and Operated by the White Mountain Apache Tribe

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200 Highway 273, Greer, Arizona  85927

© 2020 by Sunrise Park Resort

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